Retail Staffing Calculator

Calculate optimal staff levels from customer traffic and service times using queuing theory principles.

Peak Customers per Hour

Avg Service Time (min)

Target Max Wait (min)

Hourly Wage

Tab to move between fields

Staff Needed

Labor Cost per Hour$112

Capacity (customers/hr)84

Staff Utilization71.4%

How to Use This Calculator

Enter peak customers per hour and average service time (min).
Set your target max wait time (min) and average hourly wage ($).
Review staff needed, labor cost per hour, customers served per hour, and utilization %.
Schedule additional staff during peak hours and reduce staff during slow periods to control labor costs.

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