Returns Packaging Cost Calculator
Reverse logistics cost per returned item.
Inputs
%
Results
Processing cost per return ($)
$12.40
≈ 2 cups of coffee
Net loss per return ($)
$25.90
≈ 5 cups of coffee
Processing cost as % of AOV27.6
Shipping portion ($)$8.50
Labor portion ($)$2.40
Monthly processing ($)$1,240.00
Monthly labor hours13.3
Annual processing ($)$14,880.00
Monthly Net Loss2,590
How to Use This Calculator
- Enter return rate (%), annual shipment volume, and average product value ($).
- Enter return processing cost per unit ($) and restocking rate (%).
- Read total annual returns cost ($) and returns cost as a percentage of revenue.
- Review the cost breakdown: packaging, labor, restocking, and damage write-offs.
- Use results to evaluate investment in returnability-optimized packaging to reduce damage in returns.
How the result changes with Avg return shipping ($)
| Avg return shipping ($) | Processing cost per return ($) | Net loss per return ($) |
|---|---|---|
| 10 | $13.90 | $27.40 |
| 35 | $38.90 | $52.40 |
| 65 | $68.90 | $82.40 |
| 90 | $93.90 | $107.40 |
What each input means
- Avg return shipping ($)
- Average cost of return shipping (prepaid label or customer-paid).
- Repack time (min)
- Minutes to unbox, inspect packaging, and repack if resaleable.
- Inspection time (min)
- Minutes to inspect the returned item for damage or use.
- Labor rate ($/hr)
- Fully loaded hourly wage for warehouse staff.
- New packaging cost ($)
- Cost of new box/poly bag and materials if repackaging is needed.
- Resaleable %
- Percentage of returns that can be resold at full value.
- Avg order value ($)
- Average value of returned orders.
- Monthly returns
- Number of return shipments processed per month.
What each result means
- Processing cost per return ($)
- Total cost to process one return (shipping + labor + materials).
- Net loss per return ($)
- Net financial loss per return after accounting for recovered resale value.
- Processing cost as % of AOV
- Return processing cost as a percentage of the average order value.
- Shipping portion ($)
- Return shipping cost per item.
- Labor portion ($)
- Labor cost (repack + inspection) per return.
- Monthly processing ($)
- Total monthly cost to process all returns.
- Monthly labor hours
- Total labor hours spent on returns per month.
- Annual processing ($)
- Projected annual returns processing cost.
How this is calculated
Worked example, using the default values
- Identify Input Parameters4 parametersAvg return shipping ($) = 8.5, Repack time (min) = 5, Inspection time (min) = 3, Labor rate ($/hr) = 18 = 8 input(s) provided
- Calculate Processing cost per returnProcessing cost per return = avgReturnShipping + totalLaborPerReturn + newPackagingCost12.4 = $12.4
- Calculate Net loss per returnNet loss per return = costPerReturn + avgOrderValue - recoveredValuePerReturn25.9 = $25.9
- Calculate Processing cost as % of AOV27.6 = 27.6
- Calculate Shipping portion8.5 = $8.5
Engine last updated . Checked against 2 independently-derived tests — how we verify calculators.
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