Survey Response Rate Calculator
Determine how many survey invitations you need to send to achieve your target number of completed responses, accounting for response and completion rates.
Inputs
Results
Invitations to Send
2,500
How to Use This Calculator
- Enter the number of surveys sent or contacts attempted.
- Input the number of completed responses received.
- Set the number of undeliverable contacts to exclude from the denominator.
- Review the Adjusted Response Rate and the AAPOR Cooperation Rate.
- Compare against the 10-15% industry benchmark for online surveys to evaluate field performance.
How the result changes with Expected Response Rate (%)
| Expected Response Rate (%) | Invitations to Send |
|---|---|
| 11 | 4,546 |
| 36 | 1,389 |
| 65 | 770 |
| 90 | 556 |
What each input means
- Target Completed Responses
- The number of fully completed surveys you need for your analysis.
- Expected Response Rate (%)
- Percentage of people who will start the survey after receiving the invitation. Typical email surveys get 10-30%.
- Completion Rate (%)
- Percentage of respondents who start the survey and finish it. Shorter surveys have higher completion rates.
How this is calculated
Worked example, using the default values
- Identify Input ParametersTarget Completed Responses = 400, Expected Response Rate (%) = 20, Completion Rate (%) = 80 = 3 input(s) provided
- Calculate Invitations to Send2500 = 2500
- Calculate Effective Response RateEffective Response Rate16 = 16
- Calculate Expected Survey StartsExpected Survey Starts500 = 500
Engine last updated . Checked against 2 independently-derived tests — how we verify calculators.
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