Telehealth ROI Calculator

Return from reduced no-shows, overhead, and expanded access.

Monthly Patient Visits

Telehealth Visit Share (%)

Avg Reimbursement per Visit ($)

Current No-Show Rate (%)

Annual Platform Cost ($)

One-Time Setup Cost ($)

Tab to move between fields

Annual Benefits ($)

$127,296.00

≈ 8 used cars

First-Year ROI (%)

226.4%

Ongoing Annual ROI (%)430.4%

Payback Period (months)1.7

Monthly No-Show Recovery ($)$3,168.00

Monthly Overhead Savings ($)$6,000.00

How to Use This Calculator

Enter the monthly number of telehealth visits and the average reimbursement per visit.
Input the platform subscription cost, staff training cost, and equipment costs amortized monthly.
Set the reduction in no-show rate compared to in-person visits.
Review the Monthly Telehealth Revenue, Total Monthly Cost, and Net Monthly Benefit.
Use the Payback Period output to determine when the telehealth program investment is fully recovered.

How the result changes with Monthly Patient Visits

Monthly Patient Visits: Total monthly patient visits across the practice (in-person + telehealth).
Telehealth Visit Share (%): Percentage of visits conducted via telehealth.
Avg Reimbursement per Visit ($): Average payer reimbursement per visit (telehealth parity assumed).
Current No-Show Rate (%): Current in-person no-show/late-cancel rate. Industry average is 18-23%.
Annual Platform Cost ($): Annual telehealth platform subscription (Doxy.me, Teladoc, etc.).
One-Time Setup Cost ($): Equipment, EHR integration, workflow redesign, and staff training.

Annual Benefits ($): Total annual value from no-show recovery, overhead savings, and new patients.
First-Year ROI (%): Return on investment in year one including setup costs.
Ongoing Annual ROI (%): ROI from year two onward (no setup costs).
Payback Period (months): Months until the setup investment is recovered from net benefits.
Monthly No-Show Recovery ($): Revenue recaptured monthly from reduced no-show rate.
Monthly Overhead Savings ($): Monthly savings from lower per-visit overhead on telehealth visits.

Identify Input Parameters
4 parameters
Monthly Patient Visits = 800, Telehealth Visit Share (%) = 30, Avg Reimbursement per Visit ($) = 120, Current No-Show Rate (%) = 20 = 6 input(s) provided
Calculate Annual Benefits
Annual Benefits = monthlyBenefits * 12
127296 = $127,296
Calculate First-Year ROI
First-Year ROI = firstYearCosts > 0 ? ((annualBenefits - firstYearCosts) / firstYearCosts) * 1...
226.4 = 226.4%
Calculate Ongoing Annual ROI
430.4 = 430.4%
Calculate Payback Period
1.7 = 1.7