Reliability Indices Calculator
Calculate SAIDI, SAIFI, and CAIDI from outage data.
Inputs
cust-hrs
Results
SAIFI
1.2 int/cust
SAIDI
2 hrs/cust
CAIDI1.67 hrs/int
ASAI99.98%
Total Outages150
Maifi0
How to Use This Calculator
- Enter Total Customers Served, Customer Interruptions, and Total Customer-Hours.
- Set Number of Outages and Major Event Days.
- Review SAIFI (int/cust) and SAIDI (hrs/cust).
- Use CAIDI (hrs/int) and ASAI (%) to inform your decision.
How the result changes with Total Customers Served
| Total Customers Served | SAIFI | SAIDI |
|---|---|---|
| 1,000,090 | 0.12 int/cust | 0.2 hrs/cust |
| 3,500,065 | 0.03 int/cust | 0.06 hrs/cust |
| 6,500,035 | 0.02 int/cust | 0.03 hrs/cust |
| 9,000,010 | 0.01 int/cust | 0.02 hrs/cust |
What each input means
- Total Customers Served
- Total number of customers in the service area.
- Customer Interruptions
- Total customer interruption events in the period.
- Total Customer-Hours
- Sum of all customer interruption durations in hours.
- Number of Outages
- Total number of distinct outage events.
- Major Event Days
- Number of days classified as major events (storms, etc.).
What each result means
- SAIFI
- System Average Interruption Frequency Index
- SAIDI
- System Average Interruption Duration Index
- CAIDI
- Customer Average Interruption Duration Index
- ASAI
- Average Service Availability Index
How this is calculated
Worked example, using the default values
- Identify Input Parameters4 parametersTotal Customers Served = 100000, Customer Interruptions = 120000, Total Customer-Hours = 200000, Number of Outages = 150 = 5 input(s) provided
- Calculate SAIFISAIFI1.2 = 1.2
- Calculate SAIDISAIDI2 = 2
- Calculate CAIDICAIDI1.67 = 1.67
- Calculate ASAIASAI99.9772 = 99.9772
Engine last updated . Checked against 2 independently-derived tests — how we verify calculators.
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